The insurance industry in is a heavy user of email and the internet, and employers are finding that employees are using the internet for personal use on company time. According to a recent column (see here), employees spend 20% of their internet time at work on personal business. In addition, one study found that 8% of personal internet use involved sites with potential liability for the employer.
Employer exposure from employee use of the internet can arise from accessing inappropriate sites, such as pornographic sites, and from viruses and other malicious code that can be found on these sites. The column suggests:
It is important for employers to develop acceptable Internet usage policies and to utilize appropriate Web filtering. The policies and filtering (if any) should match the given mission and culture of an organization.