Program business can be a great way to differentiate your insurance business, but getting into a position to be a program administrator is not easy. Insurance carriers writing program business expect a significant level of expertise, underwriting discipline and processing capabilities in addition to a book of business. Many insurers have suffered by not doing a good job of managing their programs. As noted by this National Underwriter article (see here), insurers will carry out thorough due diligence on a prospective program administrator and their specialty business prior to agreeing to partner. What do they look for? As a minimum: Underwriting profitability, and data to support it Expertise - The people need to understand the business Processes and controls In... Read more →